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SELECTSHRED | FIVE THINGS TO CONSIDER IN CHOOSING A SECURE SHREDDING SERVICE
With the desire of many companies, medical facilities, and government agencies to become paperless, we realize that everyday someone is thinking about shredding paper with confidential information. From the residential customer to the commercial customer throughout the Treasure Coast and Palm Beach that seems to be a common thread. The great challenge remains for the customer and the right shredding company to connect—to find each other. With so many options of shredding companies, it is difficult to know how to choose the right company, to get the right price, and the right customer service that you deserve.
The following are five things to consider in choosing a secure shredding service:
- Develop a Relationship. Even for a few minutes, it is worth the time and effort to meet with the representative from your prospective shredding service or have an extensive phone discussion. This will help you to understand the work ethic of the shredding company and enable the shredding company to develop a precise understanding of your needs.
- Know Your Rights as a Customer. You should know how your confidential information will be destroyed, where it will be destroyed, who will destroy it, and when it will be destroyed. Ultimately, it is your responsibility to ensure that the confidential in your charge has been securely handled in a timely manner by responsible persons.
- Don’t fall for the lowest quote. The lowest quote is not necessarily a bad thing—it can be the result of a relationship or referral situation when the need for a special courtesy needs to be extended. If the lowest quote is just to do the job without genuine concern for customer service and for how your confidential information is handled and disposed of, there might be a cause for concern.
- Use A NAID AAA Certified Company. Not all shredding companies are NAID AAA Certified but a shredding company that chooses to be NAID AAA Certified operates with strict industry standards. The individuals who are handling your confidential information have undergone initial and random drug/substance abuse screening, initial and periodic criminal record searches, driver record reviews, employee training, access control, and other factors required for NAID AAA Certification.
- Get a Certificate of Destruction. The certificate of destruction is your legal record from a third party document destruction service. It is documentation that you have done everything you could do to safeguard your sensitive information. It is your proof of compliance for federal regulations such as FACTA, GLBA, and HIPAA.
Although we strive to be paperless, shredding confidential information will always remain a tool to fight identity theft and safeguard sensitive information. To help accomplish this important service, the ability to partner with a secure document destruction company is a must.
Richard Kinkead & Gloria Kinkead
SelectShred, Inc.
T: (772) 463-3166
